Return & Refund Policy

Dear Customer

your satisfaction is our goal. If you are not completely pleased with your purchase, Please contact us within 14 days from the date you receive your order and we will  repair it, replace it, or, based on your method of payment with a valid receipt, refund your money.

Pet Clever Return Policy

In most cases, your receipt can be recovered using the original charge method
Pet Clever reserves the right to decline or restrict the variety of returns  with no legitimate invoices. Pet Clever might need legitimate photo ID (state driver’s license, state ID card or military ID) for any return. All returns are subject to approvals by confirmation system. Legitimate picture ID details or contact number might be filled into these systems as licensed by law.
Do not hesitate to contact us at:
if u saw a manufacturer defects on this products pleasesend us an Email to: and will be happy to assist you
The initial shipping charges sustained on your purchase are not refundable as part of your return or exchange.
Please make certain to include all the producers original packing materials, handbooks and accessories with the item.
Please report us items that are harmed or missing out on within three days of shipment delivery to your place.
If you have concerns, contact Pet Clever customers service by e-mail at